FAQs

Whether you are just starting out or a seasoned trade show professional, you may have questions about our solutions. If you cannot find the answer to your questions here, please contact us at 800-343-2005. 

No! Our team also designs, manufactures and installs retail interior displays, graphics and signage, as well as lobby displays, mall kiosks and more.

Our experienced, strategic marketing services team can either supplement your current marketing efforts or work with you to build a trade show marketing plan from scratch. Put our experience to work for you!

Most of our clients prefer that we handle logistics and storage of their trade show displays and related assets. Not only will we store your display for you, we can handle shipping to and from shows. We also offer cleaning, refurbishing and exhibit management services.

You have the option to both purchase and rent entire exhibits along with renting additional components to supplement your purchased assets.

The Trade Group provides complete trade show display structure and graphic design services. In addition, our creative services team is available to help design pre-show marketing initiatives, promotional materials (flyers, brochures, etc.) and digital assets (landing pages, email promos, social media creative, etc.).

Our clients’ needs vary, so we encourage you to speak with a representative from The Trade Group to determine which products, services and trade show display accessories would work best for you. In general, our team can help you choose graphics, accent lighting, tables, kiosks, digital displays, brochure stands, shelving and more – just give us a call.

We offer a wide array of portable, modular and custom trade show exhibits including: table tops, banner stands, pop-up displays, portable exhibits, double decks, our very own Metalli® exhibit system and more. You can choose from an existing design or work with our creative services team on a display that fits your unique needs. If you can dream it, we can build it.

If you’re looking for an award winning, one-stop-shop for all of your trade show needs, contact us. For more than 30 years, we have helped organizations like yours improve ROI at events and can provide support and insight every step of the way. (Check out our Case Studies page to learn more.) Our team is available to guide you or lend a helping hand for trade show needs big and small.

With more than 30 years in the trade show trenches, we have learned that how your team engages with booth guests can make or break your trade show ROI. Successful face-to-face interaction is the key to exhibition success, as several Center for Exhibition Industry Research (CEIR) studies have shown. We can train you and your staff to make the most of every event. Visit our Booth Staff Training page for details.

Yes! The Trade Group specializes in helping companies exhibit outside of the U.S. We are a full-service, single source for dozens of clients every year. We are proud members of the Octanorm Service Partner International (OSPI) Network, which connects us with more than 150 service providers worldwide. Visit our International Exhibiting page or call us to learn more.

We encourage you to start at the resources section of our website, where you will find a number of great tips and tools for trade show novices and pros alike. In addition, The Trade Group continually produces new training materials and tips in the form of webinars, white papers and our The Trade Group Blog. If your team is new to exhibiting, you should also consider booth staff training to help make the most of your trade show marketing efforts.

The first step is to meet with a member of The Trade Group team to determine the type of display, product or exhibit service that meets your needs, discuss your creative requirements and choose complementary accessories. We then review your unique exhibit design, product selection or service with you (in person, by email or over the phone) to confirm your choices. Once confirmed, our team submits the order, and the order fulfillment process begins.

It depends on the type of display your organization needs, and we will do everything we can to accommodate your timeline. A large, complex, custom display can take several months to complete from concept to creation, since we are designing and building it from the ground up.

If you need a smaller display, a good rule of thumb is 30 days. This helps ensure neither you nor The Trade Group is rushed. However, every trade show exhibit project requires a unique timeline. Need a display at the last minute? Talk with one of our sales consultants, as we may be able to accommodate your needs. You might also consider an exhibit rental or take advantage of expedited delivery options.